-
Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on 'Proceed to checkout'.
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Check your order one last time, then click on 'Complete the order'.
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the 'discount code' box, and the discount will be applied automatically!
How to use the pad safely?
Place the pad on the painful area, select the desired heat level, and set the timer. The automatic shut-off ensures safe use.
Is the pad machine washable?
Yes, after removing the control panel, the pad can be machine washed for easy maintenance.
Is it suitable for other parts of the body?
Absolutely, it can be used on the back, neck, shoulders, legs, and other areas needing heat therapy.
What is the length of the power cord?
The cord measures approximately 2.3 meters, providing flexibility of use.
-
Moyens de paiement
A question?
Write to us using the form below and our team will respond as soon as possible!